【FAQ】: T10/VTCA004 FM Transmitter

Q: The item can not turn on.

A: Please try with following tips:

• Please kindly check the power switch is opened;
• Check the debris in cigarette butts are cleaned up;
• Check if the car cigarette butt burner is burned;
• Relaunch the car and reinsert the item to check whether it works;
• Please let us know your car model and phone model.

Q: There was noise when playing music.

A: Please try with following tips:

• Please adjust your radio frequency to a blank frequency and match it with your FM transmitter frequency.
• Verify that there is no interference with the source environment can receive strong radio stations.
• Please turn up the volume of your car radio, FM transmitter and your phone.
• Could you please tell us your car model and phone model?
• Could you please take some pictures of your cigarette lightning?

Q: The sound can not be heard well by other side on the phone.

A: Please try with following tips:

• Please adjust your radio frequency to a blank frequency and match it with your FM transmitter frequency.
• Please turn up the volume of your car radio, FM transmitter and your phone.
• Please confirm that the direction on the microphone is toward you. You could see that a small hole near to the dial button is a microphone.

Q: The Bluetooth can not be connected.

A: Please try with following tips:

• Please kindly make sure that the frequency of the FM transmitter is accord with the frequency of your car radio.
• Make sure the phone's Bluetooth is turned on and it can be detected by other devices.
• Please clear all Bluetooth names of your phone and then connect the Bluetooth again.
• Please decrease the obstacles around the device. For example, you can avoid the use of the other Bluetooth enable device
• Please use the item in an smooth road, so that the Bluetooth connection will not be disconnected when by the bumping road or something.
• Try to connect another phone.

Q: The Bluetooth can not be connected automatically.

A: Please try with following tips:

• Make sure the the Bluetooth of your phone is turned on and is not detected by another devices.
• Clear others Bluetooth history with other devices on your phone.
• Please turn on the Bluetoothof phone first, then plug in the transmitter.

Q: The Bluetooth connection was always cut in.

A: Please try with following tips:

• Please make sure whether the item inserted tightly.
• It is recommended that the distance control is within 5 meters.
• Please confirm that there is no obstacle between the phone and the transmitter.
• Please decrease the obstacles around the device, for example, you can avoid the use of the other Bluetoothenable device.
• Please use the item in an smooth road, so that the Bluetoothconnection will not be disconnected when by the bumping road or something.