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【FAQ】: T10/VTCA004 FM Transmitter

Q: The item can not turn on.

A: Please try with following tips:

  • Please kindly check the power switch is opened;
  • Check the debris in cigarette butts are cleaned up;
  • Check if the car cigarette butt burner is burned;
  • Relaunch the car and reinsert the item to check whether it works;
  • Please let us know your car model and phone model.

 

Q: There was noise when playing music.

A: Please try with following tips:

  • Please adjust your radio frequency to a blank frequency and match it with your FM transmitter frequency.
  • Verify that there is no interference with the source environment can receive strong radio stations.
  • Please turn up the volume of your car radio, FM transmitter and your phone.
  • Could you please tell us your car model and phone model?
  • Could you please take some pictures of your cigarette lightning?

 

Q: The sound can not be heard well by other side on the phone.

A: Please try with following tips:

  • Please adjust your radio frequency to a blank frequency and match it with your FM transmitter frequency.
  • Please turn up the volume of your car radio, FM transmitter and your phone.
  • Please confirm that the direction on the microphone is toward you. You could see that a small hole near to the dial button is a microphone.

 

Q: The Bluetooth can not be connected.

A: Please try with following tips:

  • Please kindly make sure that the frequency of the FM transmitter is accord with the frequency of your car radio.
  • Make sure the phone's Bluetooth is turned on and it can be detected by other devices.
  • Please clear all Bluetooth names of your phone and then connect the Bluetooth again.
  • Please decrease the obstacles around the device. For example, you can avoid the use of the other Bluetooth enable device
  • Please use the item in an smooth road, so that the Bluetooth connection will not be disconnected when by the bumping road or something.
  • Try to connect another phone.

 

Q: The Bluetooth can not be connected automatically.

A: Please try with following tips:

  • Make sure the the Bluetooth of your phone is turned on and is not detected by another devices.
  • Clear others Bluetooth history with other devices on your phone.
  • Please turn on the Bluetoothof phone first, then plug in the transmitter.

 

Q: The Bluetooth connection was always cut in.

A: Please try with following tips:

  • Please make sure whether the item inserted tightly.
  • It is recommended that the distance control is within 5 meters.
  • Please confirm that there is no obstacle between the phone and the transmitter.
  • Please decrease the obstacles around the device, for example, you can avoid the use of the other Bluetoothenable device.
  • Please use the item in an smooth road, so that the Bluetoothconnection will not be disconnected when by the bumping road or something.