【FAQ】: T10/VTCA004 FM Transmitter
Q: The item can not turn on.
A: Please try with following tips:
- Please kindly check the power switch is opened;
- Check the debris in cigarette butts are cleaned up;
- Check if the car cigarette butt burner is burned;
- Relaunch the car and reinsert the item to check whether it works;
- Please let us know your car model and phone model.
Q: There was noise when playing music.
A: Please try with following tips:
- Please adjust your radio frequency to a blank frequency and match it with your FM transmitter frequency.
- Verify that there is no interference with the source environment can receive strong radio stations.
- Please turn up the volume of your car radio, FM transmitter and your phone.
- Could you please tell us your car model and phone model?
- Could you please take some pictures of your cigarette lightning?
Q: The sound can not be heard well by other side on the phone.
A: Please try with following tips:
- Please adjust your radio frequency to a blank frequency and match it with your FM transmitter frequency.
- Please turn up the volume of your car radio, FM transmitter and your phone.
- Please confirm that the direction on the microphone is toward you. You could see that a small hole near to the dial button is a microphone.
Q: The Bluetooth can not be connected.
A: Please try with following tips:
- Please kindly make sure that the frequency of the FM transmitter is accord with the frequency of your car radio.
- Make sure the phone's Bluetooth is turned on and it can be detected by other devices.
- Please clear all Bluetooth names of your phone and then connect the Bluetooth again.
- Please decrease the obstacles around the device. For example, you can avoid the use of the other Bluetooth enable device
- Please use the item in an smooth road, so that the Bluetooth connection will not be disconnected when by the bumping road or something.
- Try to connect another phone.
Q: The Bluetooth can not be connected automatically.
A: Please try with following tips:
- Make sure the the Bluetooth of your phone is turned on and is not detected by another devices.
- Clear others Bluetooth history with other devices on your phone.
- Please turn on the Bluetoothof phone first, then plug in the transmitter.
Q: The Bluetooth connection was always cut in.
A: Please try with following tips:
- Please make sure whether the item inserted tightly.
- It is recommended that the distance control is within 5 meters.
- Please confirm that there is no obstacle between the phone and the transmitter.
- Please decrease the obstacles around the device, for example, you can avoid the use of the other Bluetoothenable device.
- Please use the item in an smooth road, so that the Bluetoothconnection will not be disconnected when by the bumping road or something.