【FAQ】:PC071 Wireless Mouse
Q: Where is the USB receiver?
A: Generally, the USB receiver is placed beside of the battery component. Please refer to the picture.

Q: The mouse didn’t work.
A: Please try it with following steps:
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Please make sure the USB receiver can be recognized by your computer first.
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Please make sure the mouse can be turn on. Just install a new battery correctly and try it in another USB port or computer. If yes, the light indicator will on when you click the DPI button.
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Please keep the mouse close to the USB receiver as close as possible. Make sure there are no obstacles around the mouse.
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Please unplug the USB receiver→replug the USB receiver to another functional USB port→install a NEW battery.
Q: The scroll wheel didn’t work. The scroll wheel has no response.
A: Please try it with other applications to test whether it works again.
Q: The mouse cursor got delay/ didn’t perform well.
A: Please try it with following steps:
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Please try with a new battery to test whether it works better.
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Please make sure that the distance between your mouse and the USB receiver is as close as possible.
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Please adjust the CPI to a lower level by pressing the CPI button.
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Please kindly make sure there are no other interference, such as other wireless mouse, Wi-Fi signal metal objects.
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If the USB port for inserting USB receiver is at the back of motherboard or TV, it will be better to add a extension cord to insert the USB receiver.
Q: The cursor has no response.
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Please clean the bottom lens of Mouse, in case there is any dust or foreign matter;
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Please re-adjust the position of the bottom lens.