Refund and Return

45 Days Money-Back and 12-Month Worry-Free Guarantee

You may return your undamaged product and packaging within 45 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs. If the the reason for return is quality-related, we will be responsible for the return shipping costs.

 How does customer claim the refund?

Step1. Please offer your order number from VicTsing Official website or Amazon you bought the products.

Step2. Describe the problems, or upload some photos about the problem, send the issues you claim to support@victsing.com

Step3. Our support team will reply the issue, offer solution within 24 hours.